Terms & Conditions

FLOES Terms & Conditions

Last updated: July 1, 2025

These Terms & Conditions (“Terms”) govern your use of the FLOES website and your purchase of products from FLOES. By accessing or using our site and placing an order, you agree to these Terms in full. If you do not agree, please do not use our site.

1. Definitions

“We”, “us”, “our”: FLOES.
“You”, “your”: any visitor to or customer of our site.
“Products”: the items offered for sale on our site.

2. Acceptance of Terms

By placing an order, you confirm that you are at least 18 years old, have legal capacity to enter into binding contracts, and accept these Terms.

3. Changes to Terms

We may modify these Terms at any time. Changes become effective when posted. Your continued use constitutes acceptance of the revised Terms.

4. Account Registration

If you create an account, you must provide accurate information and keep your password secure. You are responsible for all activity under your account.

5. Products & Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

6. Pricing & Payment

Prices are displayed in EUR, inclusive of VAT but excluding shipping costs.
Payment methods: credit/debit card, PayPal, or other methods as displayed at checkout.
We reserve the right to correct pricing errors prior to accepting your order.

7. Order Acceptance & Cancellation

Receipt of your order is an offer to buy. We reserve the right to accept or decline any order for any reason.
If we cancel your order after payment, we will refund you in full as soon as possible.

8. Shipping & Delivery

We ship to the address you provide at checkout.
Estimated delivery times are provided for guidance only; delays may occur.
Risk of loss passes to you upon our delivery to the carrier.

9. Returns & Refunds

Our standard return policy applies. You may return eligible items within 14 days of delivery. See our Return Policy for full details:
floesinc@gmail.com

10. Intellectual Property

All content on this site—text, images, logos, designs—is owned by FLOES or its licensors and is protected by copyright, trademark, and other laws. You may not copy, reproduce, or create derivative works without our express written permission.

11. Limitation of Liability

To the fullest extent permitted by law, FLOES shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, our site or products.

12. Indemnification

You agree to defend, indemnify, and hold FLOES harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your breach of these Terms or your misuse of the site.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of The Netherlands. Any dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Amsterdam.